Knowledge Management in Competitive Age

During this seminar you will be introduced to the concepts of knowledge management (KM) and how to get KM started. Real case studies will be presented to demonstrate its value and benefits. An emphasis will be made on the practices associated with sharing Best Practices, Lessons Learned and on Communities of Practice (CoP). In addition, We will present the process and results from mapping critical knowledge quickly provides support to strategic management. You will be presented with a validated methodology that was successfully applied in various international organizations in the increasing complexity of the industry.

Agenda:
9.45-10.00 Register and coffee break

10.00-11.00 Knowledge Management Best Practice by Assistant Professor Dr. Vincent Ribière

11.00-11.15 Coffee Break

11.15-12.00 Knowledge Management Best Practice by Assistant Professor Dr. Vincent Ribière (Cont.)

12.00-13.00 Lunch

13.00-14.45 The Mapping of Critical Knowledge: A Tool for Strategic Management by Jean-François Tendron

14.45-15.00 Coffee Break

15.00-16.30 The Mapping of Critical Knowledge: A Tool for Strategic Management by Jean-François Tendron (Cont.)

16.30 Seminar adjourned

Assistant Professor Dr. Vincent Ribière
Dr. Vincent Ribière is an Assistant Professor at the Graduate School of Bangkok University and he is an Assistant Professor of Management and of Information Systems at the New York Institute of Technology (NYIT) in New York, USA. Vincent received his Doctorate of Science in Knowledge Management from the George Washington University, and a Ph.D. in Management Sciences from the Paul Cézanne University, in Aix en Provence, France. He is the Director for Asian activities at the Institute for Knowledge and Innovation at the George Washington University, in Washington, DC, USA and he is now the Managing Director of the newly created South Asian branch of the Institute for Knowledge and Innovation (IKI) of Thailand hosted by Bangkok University.

Jean-Francois Tendron

Jean-Francois Tendron obtained his French aircraft engineering degree from the automotive rail aerospace and aeronautical school in Paris (ESTACA). From 1993 to 1998, he worked in South East Asia for a French civil engineering group where he was the CIO for the Asian region (based in Bangkok). In 1999, Jean-Francois joined the Cap Gemini / Ernst & Young group as a consultant in knowledge management (France). In 2001, he created his own consulting company in France, after in-depth research on the areas of knowledge engineering, then another company in Canada (Montreal).He has developed a KM approach based on his experience acquired in very complex environments such as the defense industry, where the ability to provide clear situation awareness is an absolute prerequisite. Whilst standard knowledge management programs generally emphasize on technological aspects, you will find out that he instead recommends to devote the maximum of effort to the criticality analysis of the knowledge in order to provide the management with a present and future view of the interests at stake.